Entra SSO failing

Resolved | Aug 26, 2026 | 14:14 GMT+03:00

Problem with Entra ID SSO has been resolved. This was caused by expired certificate, that we didn't have a proper monitoring setup.

To avoid this in the future we will create a monitoring that will alert us well before the certificate expire.

+Show history

• Open | Aug 26, 2026 | 14:00 GMT+03:00

  Entra ID login to workspaces is currently failing. We are investigating the issue. Login with email login links works as expected.

AWS-Related Performance Delays

Closed | Feb 19, 2025 | 02:40 GMT+02:00

The issue is fully resolved and all services are operating normally.

Affected components

• Howspace (ca.howspace.com)

+Show history

• Monitoring | Feb 19, 2025 | 02:39 GMT+02:00

  On Friday 13th of February between 3:10 PM PST and 5:10 PM PST, some actions within our platform may have experienced delays due to an external AWS service issue. While our systems remained operational, this may have impacted response times during that window.
  
  For further details, you can refer to the official AWS report: https://health.aws.amazon.com/health/status?eventID=arn:aws:health:eu-north-1::event/MULTIPLE_SERVICES/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE_6337A_0CF62E5431F
  
  We appreciate your patience and understanding.

Short outage

Closed | Sep 25, 2024 | 10:38 GMT+03:00

Howspace had short (under 5 minutes) outage on Monday 23rd of September. This has been investigated and problem has been identified. Some of our widgets have technical implementation, that can cause heavy load for whole platform, if used a lot in a workspace with a large amount of users online.

We are sorry for any inconvenience this have caused and we are already working on a fix to avoid similar issues in the future.

Workspace login page not functional

Closed | Jun 05, 2024 | 09:03 GMT+03:00

This morning 9.02 EEST we deployed a version of Howspace that had an coding error which caused login pages to not load properly. Error was noticed quickly after the deployment and we immediately started working for a fix. Fixed version of Howspace was deployed 10.09 EEST and login pages are working again.

Issue affected all the users that tried to access workspaces without session and didn't came through login link.

To prevent this happening again we are doing few things:

- Add automated tests for login page (we only tested the login links actually works before this)
- Discuss internally about manual testing process

We are deeply sorry for any inconvenience this have caused and do our best to try avoid this happening in the future.

Affected components

• Howspace (ca.howspace.com)